On Hold Music & Messages That Don’t Waste Time
When a caller is put on hold, transferred or reaches voicemail, that moment matters. It’s either a missed opportunity—or a powerful one. On hold music and phone system messages are often the first or only impression someone gets of your business. When done well, they build trust, reduce frustration and reflect your brand professionally.
At 77 Productions, we create on hold music and messaging that is clear, calm and completely on-brand. Whether it’s scripting auto-greetings, designing after-hours menus or selecting the right music bed, we help you sound professional, polished and intentional every time the phone rings.
No more tinny jazz loops. No robotic greetings. Just tailored audio that works as well as you do.
Our On Hold Music & Message Process
We make your phone audio feel like part of your brand, not an afterthought:
- Content Discovery – Mapping message needs, menu structures, greetings and tone of voice
- Scriptwriting – Professionally written prompts and messages with clarity and warmth
- Voiceover – Choose from a range of voice talent to reflect your brand
- Music – Curated royalty-free beds that feel modern, calming and clean
- Delivery – Final files provided in the correct format for your phone system or IVR
We’ll help you keep callers informed, engaged and reassured—even when they’re waiting.
Why you should work with 77 Productions
Book a call
We deliver
No missed deadlines. No flakey promises. Just consistent, reliable, top-tier work—on time, every time, without the stress.
We care
We treat your brand like our own—every project is approached with heart, hustle, and high standards.
We listen
We don't just take briefs—we dig deeper, ask smarter questions, and translate your goals into standout creative.
We know
With decades of experience across industries, platforms, and formats, we know how to make your message matter.
Why choose 77 for On Hold Messages & Music
Stop Sounding Like Everyone Else
Your business is unique. Your phone system should sound like it. We tailor every greeting and hold message to your tone and identity.
Keep Callers Informed and Engaged
Nobody likes waiting, but clear messaging and the right music reduce frustration and keep the caller journey smooth.
Crystal-Clear, System-Ready Audio
We deliver fully mixed and mastered files optimised for phone lines and IVR systems. No hiss, no clipping, no confusion.
From Auto-Answer to Night Switch
We script and produce the full suite of phone audio, including business hours messages, department menus and after-hours info.
Frequently Asked Questions
Related Projects
What Our Partners Say About Us
For those of you in Learning Design and looking for excellent video content production, the professionalism and excellence of 77 Productions was terrific. They have produced stirling results for our clients and were a pleasure to work with!
- Marcus Garrett, Learning Solutions at RMIT Online
77 team who delivered over and above our expectations in the creation of our video series. I don’t think I’ve ever worked on a project so well managed. Ant was clear, communicative and just a pleasure to work with. I would be very happy to recommend 77 Productions for any corporate video projects.
- Susan Gallina, Communications & Media
77 produced a high-quality animations for our company, and we have been thoroughly impressed with the results. Their attention to detail, strategic planning, and seamless execution made the entire process smooth and professional . . . we would highly recommend their services.
- Colleen Hegarty, C.E.O.
Been a great experience working with 77 Productions on demonstration vids for maths teaching. Been a collaborative effort on both sides and they have been extremely prompt and professional to get them right.
- Steph Murphy, Director of Lesson Plans
77 productions did a video for me for my product in 2017. It has been circulating through social media for the past eight years. I’ve had many reactions from the video that 77 productions did.
- Lisa Cohen, CEO at Code Safe Distributors
Great Team at 77! Looking forward to working with them again in the future.
- Dario Guerreiro, Founder at Big Plans Melbourne
77P are always a pleasure to collaborate with. The video quality is outstanding . They are great at developing a brief and understanding and enhancing a strategy. We have had the pleasure of working with them for over 5 years.
- Andrew Gill, Managing Director at Agent Creative
Impeccable work in a timely manner that we are delighted with. Right from the start the team were helpful and explained in very careful detail all the ways in which we could bring our vision to life! And the process was a lot of fun too!
- Kaye Trewartha, Happy Founder at Argent Cashflow
Worth every cent. It is conceptualising our service exactly, and has made a complex service into something that anyone can digest in 2 mins. I highly recommend 77 Productions for your next video or sound project.
- George Hawwa, Growth Director at Attention Experts
Gina and Ant from 77 have been great to work with – incredibly responsive and collaborative with a high quality output that expresses our brand.
- Ashlee Watson, Corporate Comms at David Jones